The provision of our Online Service and their functions inevitably go hand in hand with the processing of our users' data.

However, it is important to us to have your confidence that your data is in safe hands with us.

Therefore, with this FAQ we would first like to explain to you in an overview how we process your personal data. Our goal is to inform you so that you can control your data yourself. We want you to be sure that we process your personal data only in accordance with your preferences and expectations.

Below you will also find a summary of our data processing with the most important information, as well as a declaration of your rights.

For a more detailed description of our data processing, explanation of your rights to the data subject, revocation and objection possibilities as well as other of your rights and contact options.

Which user data are processed?

When users create a user account with us, we store so-called inventory data, such as the names of users or Facebook IDs as well as login data. We also store e-mail addresses to identify and inform users. Depending on which of our Online Services our users use, other data, such as profile pictures, text entries, image uploads or visited locations may also be included. We also process data on the use of our services, such as contents that have been viewed, times of use, their duration and technical details, such as browsers or devices used, in order to make our offer user-friendly and secure.

From which sources do you obtain user data?

We receive the data either through user input or when users expressly consent to provide us with data via an interface to Facebook. Furthermore, data resulting from the use of our Services are processed (so-called usage or metadata, such as functions and content used or information on user devices).

With regard to the reception of data from Facebook, we would like to point out that we process this data exclusively in accordance with the strict guidelines of Facebook and are subject to the supervisory measures of Facebook.

For what purposes do you process user data?

We process the data of users in order to provide them with our online services and to design them according to the needs of the users. Furthermore, we process the data of users within the framework of legal requirements for the purposes of online marketing and to guarantee the security of our processing.

To what extent are users' behaviour and interests being analysed?

If we analyse the interests or behaviour of users, this will be carried out in order to design our Online Services in accordance with users' requirements. For example, users are proposed content or functions that correspond to the content and functions previously used.

Furthermore, we work together with various technological partners who, for example, display advertisements on the basis of user data. We make sure that the user's data is pseudonymised (e.g. no clear data such as names or e-mail addresses) and that users have simple rights of revocation at their disposal. We also conclude special data protection agreements with our partners, in which they commit themselves to the protection of user data.

Do you sell data to third parties for research purposes?

The data of our users belong to the users. We only work with trustworthy partners on the basis of legal permits and in particular do not sell user data records (e.g. names, e-mail addresses) to third parties, in particular not for research purposes.

How are users informed about the processing of their data?

Before we collect the data of users, we inform them about the type, scope and purposes of the processing. This is done on the one hand by providing a Privacy Policy, which on the one hand provides an overview of the processing and on the other hand provides detailed information on the individual processing steps.

Furthermore, we refer to the processing and the Privacy Policy before users provide us with data via Facebook, for example. Even if we introduce new processes, such as processing of user's profile pictures (e.g. to use photo filters), we point out to users how they will process their data.

Can users object to the processing and request the deletion of their data?

An objection to the processing is possible at any time. If users terminate their profiles, we delete their data and otherwise give them technical options to decide for themselves whether to delete their data. In addition, we ensure that users' rights are observed and, in particular, that requests for erasure are implemented without delay.

Your Rights

You have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the  further information and a copy of the data in accordance with Art. 15 GDPR.

You have correspondingly. In accordance with Article 16 of the GDPR, the right to obtain from the controller the rectification of inaccurate personal data concerning you, or the completion of the data concerning you.

In accordance with Art. 17 GDPR, you have the right to demand that relevant data be erased without undue delay or, alternatively, to demand a restriction of the processing of the data in accordance with Art. 18 GDPR.

You have in accordance with Art. 20 GDPR the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

In accordance with Art. 77 GDPR, you also have the right to file a complaint with the a supervisory authority.

Right of Withdrawal

You have the right to withdraw consents granted pursuant to Art. 7 (3 GDPR with effect for the future.

Right to Object

You can object to the future processing of the data concerning you in accordance with Art. 21 GDPR at any time. The objection may be lodged in particular against processing for direct marketing purposes.